Privacy Policy
Effective Date: January 2026
At Rockrider BD, accessible from https://www.rockriderbd.com, protecting your privacy is one of our top priorities. This Privacy Policy explains what information we collect, how we use it, and how we protect your personal data.
Who We Are
Our website address is: https://www.rockriderbd.com.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check whether you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/
After approval of your comment, your profile picture becomes publicly visible alongside your comment.
Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from uploaded images.
Cookies
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. These cookies are for your convenience and will last for one year.
If you visit our login page, a temporary cookie will be set to determine whether your browser accepts cookies. This cookie contains no personal data and is removed when you close your browser.
When you log in, we set cookies to save your login information and screen preferences. Login cookies last for two days, while screen option cookies last for one year. Selecting “Remember Me” will keep your login active for two weeks.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and expires after one day.
Embedded Content From Other Websites
Articles on this site may include embedded content such as videos, images, articles, or other media. Embedded content from external websites behaves exactly as if you visited those websites directly.
These external websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with embedded content.
WooCommerce & Store Data
We collect information about you during the checkout process on our store.
What We Collect and Store
While you visit our site, we may track:
- Products you have viewed
- Location, IP address, and browser type
- Shipping address for delivery estimation and order processing
- Cart contents through browser cookies
When you purchase products from our store, we may collect:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment details
- Optional account information
Why We Collect This Information
We use this information to:
- Process and deliver orders
- Send order updates and account information
- Respond to refund requests and customer support inquiries
- Prevent fraud and improve security
- Comply with legal and tax obligations
- Improve our products and services
- Send marketing messages if you opt in
Account Information
If you create an account, we store your name, address, email, and phone number for faster checkout and future purchases.
How Long We Retain Your Data
We generally store your information only for as long as needed for the purposes we collected it for, including legal, tax, and accounting requirements.
Comments and reviews may remain stored indefinitely to help us recognize and approve future interactions automatically.
Who On Our Team Has Access
Authorized team members such as Administrators and Shop Managers may access:
- Order information
- Customer details
- Billing and shipping information
This access is necessary to fulfill orders, process refunds, and provide customer support.
What We Share With Others
We may share necessary information with trusted third-party providers that help us operate our store and process payments.
Payments
We accept payments through secure payment providers such as PayPal and other payment gateways. During payment processing, some customer data may be shared with the payment provider, including billing information and purchase totals.
Please review the PayPal Privacy Policy for more information: https://www.paypal.com/privacy
Your Rights Over Your Data
If you have an account on this site or have left comments, you may request:
- A copy of the personal data we hold about you
- Correction of inaccurate information
- Deletion of your personal data
This does not include any data we are legally required to retain for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
Security
We use secure technologies and industry-standard measures to help protect your personal information against unauthorized access, misuse, or disclosure.
Changes To This Policy
Rockrider BD reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy, you may contact us:
Rockrider BD
Website: https://www.rockriderbd.com
Email: support@rockriderbd.com